Helpdesk Tycoon – Support IT

You arrive alone in the IT department of a small bakery. A workstation, a headset, and already three tickets in the queue. Welcome to the helpdesk! Helpdesk Tycoon is an idle pixel art management game where you grow your IT department, from the first "forgotten password" ticket to becoming a cloud giant. 🖱️ Type to process tickets, chain together combos, and keep an eye on SLAs. 👩‍💻 Recruit interns, Level 1 and 2 technicians, Level 3 engineers, system admins… all the way up to the CISO. Buy their offices, equip them (hardware, licenses, comfort), and watch your open-plan office come to life: coffee breaks, meetings, lost interns… 📈 Sign up for new clients: accounting firm, clinic, local government, government ministry. 🏢 Evolve your department in 9 stages: IT department, CIO, managed services provider, IT services company… Hyperscale. ⚡ React to the unexpected: general outage, phishing attack, forced update, visit from the director. 🤔 Make decisions: admin rights for Kevin? Deployment on a Friday at 5 PM? 👵 Meet your favorite users: Mrs. Average and her printer, Mr. Durand the VIP in a hurry. 📋 Every day: 3 missions, a gift, and the delivery guy to catch. 🎃 Events throughout the year: back to school, Halloween, Black Friday, Christmas, with exclusive skins. 🏆 More than 30 challenges, promotions for your team, and a restructuring to come back stronger. 💤 Your team keeps working when you close the game. No account, no login required. Ads are optional: you choose to watch a video to get a bonus. The VIP Pack removes all ads, and Ticketix tokens 💎 can also be earned by playing. Made by an IT technician, for everyone who's ever heard "Have you tried restarting?"