AI Vendor Security & Compliance Brief
Zoom
Independent due-diligence summary · every fact links to the vendor's official source
Compliance Posture vendor-stated · cited
| Framework | Status | Source |
|---|---|---|
| GDPR | Stated by vendor | https://zoom.us/gdpr |
| HIPAA | Stated by vendor | https://zoom.us/trust/security |
| ISO 27001 | Stated by vendor | https://zoom.us/trust/security |
| SOC 2 | Stated by vendor | https://zoom.us/trust/security |
As published on the vendor's own trust/compliance pages — not independently audited. Independently verified attestations, when available, appear in the certifications section below. Request the underlying report before relying on these.
Data & Contract Facts deterministic · cited
| Attribute | Value | Source |
|---|---|---|
| Sub-processors | Amazon Web Services, Anthropic, Authzed, Inc., Cloudflare, Eleven Labs Inc., Google Cloud Platform, MaestroQA, Microsoft, Microsoft, MongoDB, OneTrust, OpenAI, Oracle, Perplexity, Qualtrics, Sendbird, SendSafely, ServiceNow, Suki AI, Sumit-AI, TaskUS, Twilio, Stripe | https://www.zoom.com/en/trust/subprocessors/ |
Security Posture authoritative · cited
Known Vulnerabilities (CVE / CISA KEV)
Found
93
Vulnerability Disclosure Policy (security.txt)
Found
1
Email Spoofing Protection (DMARC)
Protected
DMARC enforced and SPF present — spoofing well mitigated.
Web TLS Certificate
Valid
Data Breach History (HIBP)
None found
Queried the authoritative source; no records.
Supply-Chain Security (OpenSSF Scorecard)
Not determinable
Could not map this vendor to a software identity — abstained rather than guess.
OFAC Sanctions Screening
None found
Queried the authoritative source; no records.
SEC Cyber Incident Disclosures (8-K 1.05)
Not determinable
Could not map this vendor to a software identity — abstained rather than guess.
Tracked Legal & Policy Documents
| Document | URL |
|---|---|
| Cookie | https://explore.zoom.us/de/cookie-policy/ |
| Dpa | https://explore.zoom.us/en/gdpr/dpa/ |
| Eula | https://explore.zoom.us/de/eula-terms-of-service/ |
| Gdpr Compliance | https://zoom.us/gdpr |
| Msa | https://explore.zoom.us/docs/doc/ZOOM_-_MSA_98000-GTADirect-CONTRACT-4666-ZOO.pdf |
| Pricing | https://zoom.us/pricing |
| Privacy | https://zoom.us/privacy |
| Security | https://zoom.us/compliance |
| Sla | https://explore.zoom.us/en/legal/zoom-api-license-and-tou/ |
| Subprocessors | https://zoom.us/subprocessors |
| Tos | https://zoom.us/legal |
| Trust | https://zoom.us/trust |
| Vuln Mgmt | https://zoom.us/.well-known/security.txt |
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Every data point above is extracted from the vendor's own official trust, security, or legal
pages and links to its source. This brief contains no scraped sentiment, forum chatter, or
AI-inferred opinion — only verifiable, deterministic facts. Verify each source before
procurement decisions.