HubSpot vs Zendesk

Independent side-by-side comparison — trust scores, security compliance, legal risk, and community signals.

vs

HubSpot

2026-W17

60/100

CONDITIONALPROCEED

VS

Zendesk

2026-W17

60/100

CONDITIONALPROCEED ★ WINNER

Trust & Risk Scores

Category	HubSpot	Zendesk
Trust Score	60/100	60/100	=
Security Score	95/100	100/100	▶
Legal Risk Score	65/100	65/100	=
Financial Stability	78/100	75/100	◀

Compliance & Security

Certification / Feature	HubSpot	Zendesk
SOC 2	✓	✓	=
ISO 27001	✓	✓	=
GDPR	✓	✓	=
HIPAA	✕	✓	▶
SSO	✓	✓	=
IP Indemnification	⚠	⚠

Community Signals

Signal	HubSpot	Zendesk
Positive Mentions	45	29	◀
Negative Mentions	12	16	◀

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