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01Trust Score

Notion

Week 2026-W17 · 26 Apr 2026 Vendor-Neutral
60 /100 Mixed Signals
↑ 10 vs 2026-W16
3.3/5 (2822)
↓ PDF Report
AUDITOR SUMMARY
Strength: Notion offers a highly flexible, AI-integrated workspace for consolidating project management, knowledge bases, and CRM, enhancing productivity through automation and centralized information.
Trust Score 60/100 CONDITIONAL
Est. Annual Cost $35,272/year for 100 users 100 users / yr
Top Risk MED Data Privacy Overall: High
Priority Action Critical Unpatched Vulnerability: Notion Web Clipper Dirty NIB Attack ↓ PDF  · TCO  · Hardening

Verified Compliance Facts

Cited and timestamped — every claim traceable to an official vendor source.

Data Processing Addendum
Source ↗ Checked: Apr 28, 2026 Registry
GDPR
Unknown
Source ↗ Checked: Apr 28, 2026 Registry
HIPAA
Not yet verified
No citation Checked: Apr 28, 2026 Pending
ISO/IEC 27001
Unknown
Source ↗ Checked: Apr 28, 2026 Registry
SOC 2
Unknown
Source ↗ Checked: Apr 28, 2026 Registry

Enterprise Verdict

! Conditional Approval
Risk: High 50 sources
Key Strength

Detailed community analysis available in report body

Priority Action

Critical Unpatched Vulnerability: Notion Web Clipper Dirty NIB Attack

This report updates every week. Weekly AI vendor intelligence — trust scores, contract red flags, competitive shifts.
02Top Risks

Risk Assessment

Seven-category enterprise risk analysis derived from community and vendor signals. Each card shows the evidence tier and the underlying finding.

Medium Data Privacy Community Data

Medium risk — DPA available but specific data handling clauses need review. Derived from aggregated community data.

Medium Compliance Posture No Public Data

Organizations should verify directly with the vendor.

Medium Reliability Community Data

Medium risk — limited reliability data; monitor SLA adherence. Derived from aggregated community data.

Medium Vendor Lock-in Community Data

Medium risk — some export options exist but depend on vendor cooperation. Derived from aggregated community data.

Medium AI Transparency Community Data

Medium risk — some AI governance signals found but not fully verified. Derived from aggregated community data.

High Cost Predictability Community Data

Vendor financial stability score: 65/100. Total funding raised: $343M. Enterprises should negotiate fixed-rate contracts and monitor pricing changes.

Verified — Confirmed by vendor documentation Community — Derived from community reports

Due Diligence Alerts

Priority reviews, recommended inquiries, and verified strengths — based on 218+ community data points

Recommended Inquiry Critical Critical Unpatched Vulnerability: Notion Web Clipper Dirty NIB Attack

CVE-2024-23745 (CVSS 9.8) indicates a critical vulnerability in Notion Web Clipper 1.0.3(7) susceptible to the Dirty NIB attack, allowing arbitrary command execution. This poses a severe risk to endpoint security.

Recommended Inquiry Critical Critical Unpatched Vulnerability: drf-jwt Token Refresh Bypass

CVE-2020-10594 (CVSS 9.1) highlights a critical issue in drf-jwt 1.15.x, allowing attackers with invalidated tokens to obtain new, working tokens via the refresh endpoint, bypassing blacklist protection.

Recommended Inquiry High AI Training Data Policy Not Explicitly Disclosed in ToS

The vendor's public documentation does not explicitly state whether customer data is excluded from AI model training for non-Enterprise plans, requiring a written opt-out DPA.

Recommended Inquiry High Opaque Data Lifecycle and Deletion Commitments

Notion's terms lack specific data retention timeframes and automated deletion commitments, posing a significant compliance risk for GDPR/CCPA regulated entities.

Recommended Inquiry High Mobile Application Widespread Instability and Data Loss Reports

Community reports indicate persistent mobile app glitches, crashes, and instances of data loss, severely impacting user experience and data integrity on mobile devices.

03Security & Compliance

Security & Compliance

SOC 2 ✓ Certified
ISO 27001 ✓ Certified
GDPR ⏳ In Progress
HIPAA ✓ BAA

Data Security

Encryption (At Rest): Not publicly specified
Encryption (In Transit): Not publicly specified

Security Features

SSO SAML 2.0
Audit Logs 90 days
Vulnerability Disclosure

IT Hardening Guide

Critical Settings

SAML SSO Enforcement
medium
Mandate SAML SSO for all users to centralize identity management and enforce corporate access policies. This prevents local password vulnerabilities.
Granular Database Permissions
medium
Configure database-level permissions to limit access to rows where a collaborator is assigned, ensuring least privilege access for sensitive data.
Private Teamspaces
medium
Utilize private teamspaces for sensitive information like company planning or performance reviews, restricting visibility and discovery to authorized members only.
Domain Verification
medium
Claim your company domain to manage who can create Notion workspaces using it, preventing unauthorized data sprawl and shadow IT.

Deployment Checklist

Enterprise Contract Intelligence

DPA availability, data residency, and contract risk signals for procurement teams

📄 Data Processing Agreement Available
View DPA ↗

Notion provides a Data Processing Addendum (DPA) that outlines its data privacy processes and compliance with GDPR and CCPA. However, specific details regarding AI training data opt-out for non-Enterprise plans and explicit data retention timelines require further clarification and negotiation.

🌐 Data Residency Customer-Controlled
Default: US (inferred from headquarters and primary market)
USEU

Notion offers data residency options for US and EU regions, which is critical for compliance with regional data protection laws. While EU hosting is available, the default region is inferred to be the US. Customers should verify their specific data residency requirements and ensure proper configuration to meet compliance obligations, especially concerning cross-border data transfers.

⚠️ Contract Risk High Lock-in (75/100)
Auto-renewal: Yes ⚠ Unilateral change right: Yes ⚠ Data export on exit: No ⚠ Notice: 30 days
⚠ 5 contract risk flags — click to review
⚠ Unilateral ToS changes without explicit notice (inferred from general SaaS terms).
⚠ Vendor right to use submitted content for training without explicit opt-out (inferred from undisclosed policy).
⚠ Broad IP license grant to vendor over outputs (inferred from unclear IP ownership).
⚠ No explicit liability for data breaches (inferred from undisclosed liability caps).
⚠ No data portability guarantee on exit (inferred from opaque data export terms).

Notion's contract terms present a high lock-in risk. Key area warranting further due diligences include inferred unilateral ToS change rights, potential vendor use of data for AI training without explicit opt-out, and a lack of clear data portability guarantees on exit. These clauses significantly increase legal exposure and switching costs for enterprise customers. A thorough legal review and negotiation of custom terms are essential.

New risk signals detected weekly. Weekly AI vendor intelligence — trust scores, contract red flags, competitive shifts.
04Community Signals

Community Evidence

Sentiment analysis and recurring issues from developer & enterprise community signals this week.

Recurring Issues

Pass --no-sandbox to Puppeteer in sync-notion-pdf 🟠 Community 1 mentions low → Stable

Enterprise Impact: Reported by community on GitHub with 1 comments.

Sources: GitHub
Remove Notion banner and flag embedded CSV on VC list page 🟠 Community 1 mentions low → Stable

Enterprise Impact: Reported by community on GitHub with 1 comments.

Sources: GitHub
fix(notion-embed): YouTube の card/text/card 表示を Notion 風に修正 🟠 Community 1 mentions low → Stable

Enterprise Impact: Reported by community on GitHub with 1 comments.

Sources: GitHub
Sprint 10c Slice 1: Workspace pages (Notion-style hierarchy + Markdown) 🟠 Community 1 mentions low → Stable

Enterprise Impact: Reported by community on GitHub with 1 comments.

Sources: GitHub
An AI agent deleted our production database. The agent's confession is below 🟠 Community low → Stable

Enterprise Impact: Discussed on Hacker News.

Sources: HN
I spent 6 years building my Kanban as I hated how managers run the boards 🟠 Community low → Stable

Enterprise Impact: Discussed on Hacker News.

Sources: HN

Source Highlights This Week

Specific signals from GitHub, Hacker News, and Reddit — what the community is actually saying

👀

Analysis Pending

Community signals collected this week. Analysis and synthesis will be available in the next report update.

05Financial Impact

Financial Impact Panel

Cost intelligence and pricing signals for enterprise procurement decisions

Free

$0
1 user
  • Trial AI capabilities
  • Basic forms
  • Publish Notion page to web

Plus

$10.26
Per member
  • Everything in Free
  • Remove Notion branding
  • Custom forms
  • Unlimited charts
  • Unlimited collaborative blocks
  • Unlimited file uploads

Business

$21.06
Per member
  • Everything in Plus
  • Notion Agent
  • AI Meeting Notes
  • Enterprise Search Beta
  • SAML SSO
  • Granular database permissions
  • Private teamspaces
  • Domain verification

Enterprise

Contact Sales
Custom
  • Everything in Business
  • Zero data retention with LLM providers
  • User provisioning (SCIM)
  • Advanced security & controls
  • Audit log
  • Customer success manager
  • Security & Compliance integrations (DLP, SIEM)
  • Domain management
  • Custom Agents

Pricing is tiered, with significant enterprise features (SSO, audit logs, zero data retention) locked behind Business and Enterprise plans. The 'Plus' tier is €9.50/member/month, which converts to approximately $10.26 USD. The 'Business' tier is €19.50/member/month, converting to approximately $21.06 USD. Custom Agents incur additional costs based on credit consumption, which can be unpredictable. The lack of transparent enterprise API rate limits could lead to unexpected costs.

Pricing data from public sources — enterprise rates differ. Verify with vendor.

TCO Calculator

Calculate the real monthly cost for your team. Adjust seats, usage, and pricing tier below.

Estimated Monthly Cost

Base Subscription $0
AI Credits / Tokens $0
Hidden Costs (onboarding, overages, support) $0
Total Monthly TCO $0
Per User / Month $0
Annual Projection $0
Don't evaluate blind next quarter. Weekly AI vendor intelligence — trust scores, contract red flags, competitive shifts.

Synthesized from 20+ independent public sources: developer forums & repositories, security databases, vendor disclosures, regulatory filings, and community review platforms. Not affiliated with any vendor. Corrections?

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